Updated 10 September 2026

Privacy Policy

This website is for general information only and is not a substitute for professional medical advice, diagnosis, or treatment. In an emergency, call 108 or go to the nearest hospital.

Who we are

This website is operated by Dr. Darshana Reddy, MBBS, MD, DNB (Internal Medicine), FID, DAA, FICP, Certified Obesity Specialist, Department of Internal Medicine and Metabolic Diseases. Dr. Darshana consults at Altius Hospital, HBR Layout, Bangalore, Karnataka. For any privacy-related questions, contact dr.darshana@gmail.com.

Information we collect

Contact and appointment forms: when you submit the appointment or inquiry form on this website, or use the on-site chat widget, we collect the details you provide — typically your name, phone number, email address, and the reason for your visit.

Technical information: we do not use analytics or advertising trackers. Your browser may store small preference values in local storage (for example, your cookie consent choice). We may also record the fact of a visit through our hosting provider's standard server logs.

We do not collect health information, payment card details, or government identification numbers through this website.

How we use your information

We use the details you share to respond to your enquiry, schedule an appointment with Dr. Darshana at Altius Hospital, and, where relevant, coordinate with the hospital for your visit.

Your information is used only for the purpose you provided it for and is not sold, rented, or shared with third parties for marketing.

Processors and third parties

Appointment requests submitted through the chat widget may be recorded in a Google Forms/Sheets spreadsheet via Google Apps Script. Google processes this data on its servers under Google's terms.

Our website embeds content from third-party services, including Instagram (video reels), Google Maps (location), and video players. When you load these embeds, those providers may process your IP address and set their own cookies, governed by their respective privacy policies.

Lawful basis and consent

Where you provide information through a form or the chat widget, we rely on your consent and on our legitimate interest in responding to your enquiry. You may withdraw consent at any time by contacting us. Where European data protection law (GDPR) applies to you, your rights are protected in addition to your rights under Indian law, including the Digital Personal Data Protection Act, 2023 (India).

How long we keep information

Enquiry and appointment details are retained only as long as reasonably needed to respond to you and to maintain records required by applicable professional and legal obligations. You may request that we delete the information you submitted.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, in accordance with applicable law. To exercise these rights, write to us at dr.darshana@gmail.com and we will respond within a reasonable period.

Security

This website is served over an encrypted (HTTPS) connection. We take reasonable technical and organisational measures to protect the limited information we collect, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page with the date of the latest update.